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Substitution Policy

Due to the diverse nature of fresh flowers and the variety of regions from which they are grown and shipped, some variation in availability, size and color is expected and unavoidable.  Flowers are affected by weather, pests and disease that are beyond the control of Andrew’s Garden. If certain flowers are not available for an arrangement or, upon inspection by Andrew’s Garden, are not of a quality that meets our high standards, then we reserve the right to substitute flowers of similar size, color, nature, quality, and value. Andrew’s Garden will attempt to notify the sender within a reasonable amount of time after becoming aware that any material variations exist or any substitutions must be made. We cannot guarantee flower availability, size or color and Andrew’s Garden makes no representation or warranty with respect to flower availability, size or color.